Understanding Your Professional & General Liability Insurance
MTAM
Kris Gaetano (BFL) & Jennifer Finnell (Trisura)
Zoom Room
1 Core Credit
Free for MTAM Members
Tuesday, July 14, 2026 12:00PM-1:00PM
Join Kris Gaetano (BFL Canada) and Jennifer Finnell (Trisura) for this 1-hour webinar Understanding Your Professional & General Liability Insurance. Kris and Jen will explain the details of the MTAM P&GL policy coverage, clarify the premise of the coverage, and outline the anatomy of a claim.
Outlining the basics of the optional policies and process of claims to help understand the following:
- what is covered by your P&GL policy for you as an independent Massage Therapist
- what is needed if you are a Massage Therapist that owns their own business
- In the event of a claim or an event that you believe may give rise to a claim, what are the steps to take and how do you report it
- how does your policy respond in the event of:
- a claim for Bodily injury on the premises or while receiving a treatment
- A data breach occurs and your client’s information is compromised
- You have a clinic shutdown by authorities that is out of your control- what happens next?
- In each instance, what gets paid? What doesn’t? How long does it take?
- what is NOT covered by your standard P&GL policy and what might you need additional coverage for
- commercial, mobile, home business
- cyber protection
- Hiring additional practitioners
- Expanding services or treatments
- Moving or expanding locations
- What is uninsurable and why?
- wear and tear, rodents/vermin, funghi/spores/mold, etc
- sexual misconduct, charges of sexual assault
- material changes in risk
Sending questions in advance is encouraged. Submit them anonymously using this Insurance Survey Link.
MTAM events have limited seating and/or rely on accurate registration numbers for optimum presentation of the course content. It is important for all registrants to let us know well in advance if they cannot make an event.