Recruitment & Retention Strategies: Building a Team That Stays
MTAM
Staci Bailey
Zoom Room
1 Core Credit
- Member $15.00 + GST
- Non-Member $35 + GST
Monday, November 23, 2026. 6:30 PM – 7:30 PM
Registration Closes November 18, 2026
Session Overview:
Finding the right people is one of the biggest challenges facing employers. But successful recruitment isn't simply about filling an empty position—it's about finding the right people, setting them up for success, and creating a workplace where they want to stay.
This practical session will take clinic owners through the recruitment journey, from identifying what you actually need and attracting strong candidates to interviewing, selecting and onboarding new team members.
We'll also look beyond recruitment to explore why good employees stay, why they leave, and what employers can do to strengthen retention. Participants will consider the role that leadership, communication, workplace culture, expectations, recognition and employee experience play in building a stable and engaged team.
Designed with small clinics and health-care practices in mind, the session will focus on realistic strategies that can be implemented without having a dedicated HR department.
Topics We’ll Explore:
- Identifying your staffing needs before you recruit
- Creating clear and realistic job descriptions and postings
- Where and how to find candidates
- Screening applications efficiently
- Planning and conducting effective interviews
- Asking meaningful interview questions
- Assessing skills, experience and organizational fit
- Making the hiring decision
- Creating an effective onboarding experience
- Setting clear expectations from day one
- Understanding why employees leave
- Recognizing early signs of disengagement
- The relationship between leadership and retention
- Communication, feedback and recognition
- Creating opportunities for learning and growth
- Building connection and belonging within a team
- Creating a workplace where people feel valued
- Developing practical retention strategies for a small organization or clinic
Staci Bailey brings more than 20 years of experience in social services, organizational leadership and people management. Having progressed from frontline service delivery into senior leadership, including serving as an Executive Director, Staci understands the realities of building and leading teams in complex, people-focused organizations. During her leadership career, Staci has been responsible for managing a workforce of nearly 200 employees. She has also led a significant workforce rebuilding initiative for an organization experiencing an approximately 40% staffing shortage, requiring large-scale recruitment while maintaining ongoing operations and services.
A skilled relationship builder, teacher and mentor, Staci believes successful recruitment is only the beginning. Her approach emphasizes strong leadership, clear expectations, effective systems and creating workplace cultures where employees feel valued, supported and positioned to succeed.
Today, Staci works in business development and leadership coaching, helping organizations and leaders strengthen their teams, develop their people and create the conditions for sustainable growth.
A full refund will be given to anyone cancelling 5 or more days before the course start date. A 50% refund will apply to any cancellation between 3 and 5 days before a course. Cancellations made WITHIN 72 hours or no shows will not be refunded. Consideration will always be given to extenuating circumstances.