Privacy Essentials for RMTs
MTAM
Lisa Goss
Zoom Room
1 Core Credit
Free for Members
Tuesday Feb 10, 2026 6:30PM-7:30 PM
Session Overview
Every RMT handles sensitive client information on a daily basis—health history, assessment notes, communication records, online forms, and payment details. This session gives you a clear understanding of the privacy laws that apply to your practice and the steps required to stay compliant. You’ll learn the essential legislation, documentation requirements, and simple systems that protect both your clients and your business.
What You Will Learn
• PHIA, FIPPA, and PIPEDA — what applies to RMTs and when
• CASL (Canada’s Anti-Spam Legislation) — email and texting rules
• Website privacy expectations and booking system risks
• What MUST be in a Privacy & Confidentiality Declaration
• Secure collection, storage, transmission, and destruction of records
• Retention requirements for client documentation
• What constitutes a privacy breach and the proper response
• Manitoba-specific examples and scenarios
Takeaways
• Privacy Policy Table of Contents
• Privacy & Confidentiality Declaration Template
• Email/Texting Compliance Guide
• Website Privacy Checklist
Lisa Goss is the Founder and Lead Strategist of Morning Star Consulting. She has served as a CEO of a health regulator, sat on a professional College board, and practiced as a regulated health professional for 30 years. With more than 20 years of experience as a Privacy Officer across healthcare, community, and non-profit sectors, Lisa specializes in creating practical, plain-language privacy systems that protect clients and support safe, compliant practice.
MTAM events have limited seating and/or rely on accurate registration numbers for optimum presentation of the course content. It is important for all registrants to let us know well in advance if they cannot make an event.